the fine print, in plain words
Shipping Policy
Last updated: 27 October 2026
Every order is packed by hand, sniff-checked by Pencil, and sent across India.
Where we ship
We deliver to most PIN codes in India through trusted courier partners. We don't ship outside India yet.
Shipping charges
- Free shipping on orders of ₹999 or more.
- A flat ₹79 on orders below ₹999.
The exact amount is shown in your cart before you pay.
How long it takes
- Dispatch: within 1–3 working days of your order.
- Delivery: usually 3–7 working days after dispatch. Metro cities are often faster, and remote areas can take a little longer.
Sale periods, holidays, weather and courier delays can occasionally add a few days. We'll keep you posted.
Tracking
When your order ships, we'll send the tracking link to your mobile number or email.
Delivery problems
- Please double-check your address and phone number at checkout. We can't be responsible for delays caused by incorrect details.
- If a delivery fails and the parcel comes back to us, we'll contact you to arrange delivery again. Re-shipping may cost extra if the failure wasn't our fault.
- If your parcel arrives damaged, please see our Refund & Cancellation Policy.